The Polycom SoundStation IP 6000 Conference Phone is a powerful communication tool designed for businesses of all sizes. This conference phone is packed with features that make it easy to conduct meetings with remote participants. With its advanced audio technology, the Polycom SoundStation IP 6000 ensures that every participant can hear and be heard clearly.
One of the key features of the Polycom SoundStation IP 6000 is its ability to provide crystal-clear audio quality. The phone uses Polycom’s HD Voice technology, which ensures that every word is transmitted clearly and accurately. This technology also helps to eliminate background noise, so participants can focus on the conversation at hand. Additionally, the phone’s full-duplex speakerphone allows for natural, two-way conversations without any dropouts or delays.
The Polycom SoundStation IP 6000 is also incredibly easy to use. It features a large, backlit display that provides easy access to all of the phone’s features and settings. The phone also includes a number of convenient features, such as call forwarding, call waiting, and three-way conferencing. With its intuitive interface and powerful features, the Polycom SoundStation IP 6000 is the perfect solution for businesses that need to conduct remote meetings on a regular basis.
Overview
The Polycom SoundStation IP 6000 Conference Phone is a high-quality audio conferencing solution designed for small to medium-sized conference rooms. It is designed to deliver clear, crisp audio that makes it easy to hear and understand everyone on the call.
Key Features
The Polycom SoundStation IP 6000 Conference Phone comes with a range of features that make it an ideal choice for businesses looking for a reliable and high-quality audio conferencing solution. Some of its key features include:
- Polycom HD Voice technology: This feature delivers crystal-clear audio quality, making it easier to hear and understand everyone on the call.
- Advanced call handling: The phone comes with advanced call handling features such as call hold, transfer, and conference, making it easy to manage calls.
- Easy to use: The phone is designed to be easy to use, with an intuitive interface that allows users to quickly and easily access the features they need.
- Flexible connectivity: The phone supports a range of connectivity options, including Power over Ethernet (PoE) and AC power, making it easy to set up and use.
Technical Specifications
The Polycom SoundStation IP 6000 Conference Phone is a high-quality audio conferencing solution that comes with a range of technical specifications, including:
- Dimensions: 14.5 x 12.25 x 2.5 inches
- Weight: 1.75 lbs
- Display: Backlit grayscale LCD
- Network connectivity: 10/100 Ethernet
- Power: PoE or AC power
- Microphone pickup range: Up to 12 feet
- Speaker output: 220-14,000 Hz
Overall, the Polycom SoundStation IP 6000 Conference Phone is a reliable and high-quality audio conferencing solution that is designed to deliver clear, crisp audio for small to medium-sized conference rooms. With its range of features and technical specifications, it is an ideal choice for businesses looking for a flexible and easy-to-use solution for their conferencing needs.
Installation
Unboxing and Setup
The Polycom SoundStation IP 6000 Conference Phone comes with the necessary components for installation. Upon unboxing, users will find the conference phone, a power supply, an Ethernet cable, and a Quick Start Guide.
To set up the conference phone, users should first connect the Ethernet cable to the LAN port on the phone and the other end to the network switch or router. Then, connect the power supply to the phone and plug it into an electrical outlet. The phone will automatically power on and begin the boot-up process.
Network Configuration
Once the phone has booted up, users can configure the network settings. This can be done either through the phone’s web interface or by using the keypad on the phone.
To configure the network settings through the web interface, users should enter the phone’s IP address into a web browser and log in using the default credentials. From there, users can navigate to the Network Configuration section and enter the necessary network details, such as the IP address, subnet mask, and gateway.
Alternatively, users can configure the network settings using the phone’s keypad. To do this, users should press the Menu button and navigate to the Settings menu. From there, users can select Network Configuration and enter the necessary network details using the keypad.
Power Options
The Polycom SoundStation IP 6000 Conference Phone can be powered using either the included power supply or through Power over Ethernet (PoE). To use PoE, users should connect the Ethernet cable to a PoE-enabled network switch or router.
If using the power supply, users should ensure that the phone is plugged into a properly grounded electrical outlet. It is important to note that the phone should not be powered using both the power supply and PoE simultaneously.
Overall, the installation process for the Polycom SoundStation IP 6000 Conference Phone is straightforward and can be completed by following the included Quick Start Guide.
Operation
Making Calls
The Polycom SoundStation IP 6000 Conference Phone makes it easy to place calls. Simply press the “New Call” button and enter the number you wish to call using the keypad. You can also use the phone’s directory to quickly find and dial contacts.
The phone also supports speed dialing, which allows you to assign frequently dialed numbers to specific keys on the keypad for even faster dialing. Additionally, the phone supports call transfer, call hold, and call conferencing, making it easy to manage calls with multiple participants.
Receiving Calls
When a call comes in, the Polycom SoundStation IP 6000 Conference Phone will ring and display the caller ID information on the screen. You can answer the call by pressing the “Answer” button or by picking up the handset.
If you are already on a call, the phone will alert you to the incoming call and allow you to either put the current call on hold or transfer it to another line. You can also choose to ignore the incoming call and send it to voicemail.
Advanced Features
The Polycom SoundStation IP 6000 Conference Phone includes a number of advanced features to enhance your conference calling experience. For example, the phone includes noise reduction technology to eliminate background noise and echo cancellation to prevent feedback during calls.
The phone also supports automatic gain control, which adjusts the volume of the speaker and microphone based on the volume of the participants’ voices. Additionally, the phone includes a built-in web server that allows you to manage the phone’s settings and configurations remotely.
Overall, the Polycom SoundStation IP 6000 Conference Phone is a reliable and feature-rich conference phone that is well-suited for small to medium-sized conference rooms.
Connectivity
The Polycom SoundStation IP 6000 Conference Phone is designed to provide seamless connectivity to various devices and networks. This section will discuss the different network interfaces and expansion microphone options available with the device.
Network Interfaces
The Polycom SoundStation IP 6000 Conference Phone comes with two 10/100 Ethernet ports, which allow for easy integration with existing network infrastructure. The device also supports Power over Ethernet (PoE), which eliminates the need for additional power supplies and cables.
The phone is compatible with Session Initiation Protocol (SIP) and can be configured to work with various IP PBX systems and hosted VoIP services. It also supports a range of audio codecs, including G.711, G.729A, G.722, and iLBC, ensuring high-quality audio for all calls.
Expansion Microphones
The Polycom SoundStation IP 6000 Conference Phone can be expanded with up to two additional microphones, which can be used to extend the range of the device. The expansion microphones are easy to connect and can be daisy-chained to the main unit.
The microphones feature a 360-degree pickup range, ensuring that everyone in the room can be heard clearly. They also come with echo cancellation and noise reduction technology, which helps to eliminate background noise and improve call quality.
Overall, the Polycom SoundStation IP 6000 Conference Phone offers reliable and flexible connectivity options, making it an ideal choice for businesses of all sizes.
Troubleshooting
Common Issues
The Polycom SoundStation IP 6000 is a reliable and efficient conference phone, but like any electronic device, it may encounter some issues. Here are some common problems and their solutions:
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No dial tone: If you don’t hear a dial tone when you pick up the handset, check if the phone is properly connected to the network. Make sure that the Ethernet cable is securely plugged in and that the network settings are correct. If the problem persists, try restarting the phone.
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Poor audio quality: If the audio quality is poor, try adjusting the volume or moving the microphone closer to the speaker. You can also try muting the microphones that are not in use to reduce background noise. If the problem persists, check if the phone’s firmware is up to date and update it if necessary.
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Display issues: If the display is not working properly, check if the phone is properly connected to the network and if the network settings are correct. You can also try resetting the phone to its default settings.
Resetting the Device
If you encounter any issues with the Polycom SoundStation IP 6000, resetting the phone to its default settings may help. Here’s how to do it:
- Press and hold the * and # keys simultaneously until the phone restarts.
- When the phone restarts, release the keys and wait for the phone to boot up.
- Once the phone has booted up, it will be reset to its default settings.
Note that resetting the phone will erase all the phone’s settings and configurations, so make sure to back up any important data before resetting the phone.
Maintenance
Software Updates
Regular software updates are important for maintaining the Polycom SoundStation IP 6000 Conference Phone’s performance and security. To check for available updates, users can access the phone’s web interface and navigate to the “Software Upgrade” section. From there, they can download and install the latest software version.
Cleaning and Care
Proper cleaning and care can help extend the lifespan of the Polycom SoundStation IP 6000 Conference Phone. To clean the phone, users should first unplug it from the power source. Then, they can use a soft, damp cloth to wipe down the exterior of the phone, being careful not to get water inside the device.
For tougher stains or grime, users can use a mild cleaning solution and a soft-bristled brush to gently scrub the phone’s surface. It’s important to avoid using harsh chemicals or abrasive materials, as these can damage the phone’s finish.
In addition to regular cleaning, users should also take care to avoid exposing the phone to extreme temperatures or moisture. They should also avoid dropping or otherwise mishandling the device, as this can cause internal damage.
By following these maintenance tips, users can help ensure that their Polycom SoundStation IP 6000 Conference Phone remains in optimal condition for years to come.
Accessories and Add-Ons
Compatible Accessories
The Polycom SoundStation IP 6000 Conference Phone is compatible with several accessories that can enhance its functionality. One such accessory is the Polycom SoundStation IP 6000 Expansion Microphones. These microphones extend the range of the conference phone, making it suitable for use in larger conference rooms. The microphones are easy to install and come with a 7-foot cable.
Another compatible accessory is the Polycom SoundStation IP 6000 Power Supply. This accessory provides power to the conference phone, ensuring that it remains operational even during power outages. The power supply is compact and easy to install.
Optional Upgrades
The Polycom SoundStation IP 6000 Conference Phone can be upgraded with several optional features that can improve its performance. One such feature is the Polycom HD Voice. This feature enhances the audio quality of the conference phone, making it easier to hear and understand the participants in the conference call. The Polycom HD Voice is a software upgrade that can be purchased separately.
Another optional upgrade is the Polycom SoundStation IP 6000 Multi-Interface Module. This module provides additional connectivity options for the conference phone, including support for analog phones, PBX systems, and digital phones. The module is easy to install and comes with a 7-foot cable.
Overall, the Polycom SoundStation IP 6000 Conference Phone is a versatile and reliable conferencing solution that can be enhanced with compatible accessories and optional upgrades.
Warranty and Support
Warranty Information
The Polycom SoundStation IP 6000 Conference Phone comes with a one-year limited warranty. This warranty covers defects in materials and workmanship under normal use. Polycom will, at its option, repair or replace any defective product within the warranty period.
The warranty does not cover damage caused by misuse, abuse, or improper installation. It also does not cover damage caused by accidents, natural disasters, or unauthorized modifications.
To make a warranty claim, customers must contact Polycom’s customer service department. The customer service representative will provide instructions on how to return the defective product. Customers must provide proof of purchase and a description of the problem when making a warranty claim.
Customer Support
Polycom offers customer support for the SoundStation IP 6000 Conference Phone. Customers can contact the support team via phone, email, or live chat. The support team can assist with troubleshooting, product information, and warranty claims.
Polycom also offers an online support center with product documentation, software downloads, and frequently asked questions. Customers can access the support center 24/7.
In addition, Polycom offers professional services such as installation, training, and maintenance. These services are available for an additional fee.
Overall, Polycom provides comprehensive warranty and customer support for the SoundStation IP 6000 Conference Phone. Customers can feel confident in their purchase knowing that they have access to knowledgeable support and a reliable warranty.